Nasarawa to establish complaint portal for ease of doing business

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By Raphael Ekpang 

In its bid to enhance ease of doing business, Nasarawa State Government will set up a portal where complaints about activities of government agencies and officials will be processed.

Associate Professor Abdulkarim Abubakar Kana, the State Attorney-General and Commissioner for Justice, disclosed this while briefing the media, shortly after the monthly state executive council meeting, on Friday.

According to him, investors coming into the state, who require any form of service from Ministries, Departments and Agencies (MDAs), or who seek response or feedback, will be expected to explore the portal, where such complaints would be processed online.

Kana disclosed further that the state Governor, Engineer Abdullahi Sule, will have a dashboard through which he will be receiving some of those complaints, with the platform to be handled by his Special Adviser on Economic Planning and Investment, Barrister Ibrahim Abdullahi. 

“Already, a lot of progress has been made on that aspect and very soon, the portal will come online and anyone who, especially persons bringing investments to the state or requires any form of service from the MDAs in Nasarawa State and is not satisfied, or has not received a feedback, will file his complaint through that portal and he will be expected to receive response or feedback from the portal.” He posited.

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